Thursday, February 04, 2016

Well, that was a day (comma added for the grammar specialists).

It's hard to believe it's only about 30 hours since Ronnie's surgery was finished. It feels like an eternity. Can't imagine what it feels like for Ronnie. She had a longer day than I did and I started at 6 and finished around 10:30.

There are good things and bad things about being at a huge hospital. It's without a doubt one of the best hospitals in the world, and people come from everywhere to have the doctors we have. But hospitals are not just about doctors. Doctors do essential, highly technical, primary level work. But after that part is done, the place is run by nurses and support staff, like pharmacy. I'm not saying that's a bad thing, but I have a sneaking suspicion that the hospital's attention may be on finding the best doctors while not always keeping their eye totally on what makes the overall care good.

The best example I can give is that the information systems, in spite of scanning everything and sophisticated monitoring, is like a game of telephone. They have repeatedly gotten everything from prescription orders to my phone number wrong at times. Things have gotten messed up at every transition. And when I say something like, "It's 10:15 and we haven't gotten the meds we were supposed to have at 9, I get attitude because I'm supposedly attacking the nurses. It's not the nurses' fault if they ask for a prescription and it never shows up. They're just trying to follow instructions and if the instructions are unclear or incorrect, what are they supposed to do?

Anyway, I'm basically getting no sleep tonight because of this. Maybe I shouldn't be blogging angry, but can I at least blog frustrated?


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