How can I embarrass my daughter?
Let me count the ways. Here's a phone conversation that mortified her. Note- this is me talking on the phone to someone she never has and probably never will meet and all she's doing is sitting eating breakfast a few feet away from me.
Keep in mind that I believe that people treat each other better when there's actually some human interplay and not just generic exchange of information, in this case trying to get a prescription refill. I find this especially true dealing with people who answer phones all day, which I have done and did not enjoy. If you're curious, this is how I talk to people pretty much all the time. Keep in mind that beyond this part of the conversation, my goal is to have the doctor actually pick up the phone and call me back later.
Doctor's Receptionist: What is the number of the pharmacy?
FT: What a clever question. I should have known you were going to ask me that.
DR: There are are a lot of them...
FT: OK, it's...no, wait, that's the dog's prescription
DR: Well, you never know, it might make you feel better.
FT: I'm sure it would tighten up my loose bladder
DR: (laughs)Maybe you should give me the other one
and so on.
So did I help or hurt my chances of a return phone call?
Friday, June 19, 2009
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